Office Procedures & Strategies

Students will be required to prioritize and complete a variety of tasks that are indicative of the type of work they will be required to complete in today's office environment. Students will gain confidence in adapting to changing office environments, problem solving strategies, and providing exceptional administrative support. Students will learn the importance of customer service, telephone techniques, mail processing, and time management. A strong emphasis will be placed on learning electronic and manual records management, managing an Outlook account, and preparing for employment.