Overview
Conflict Resolution
In this workshop, participants will learn de-escalation techniques and understand the cycle of aggression, from both the client and the staff's point of view. This will help participants manage conflict and situations more effectively through body language, listening skills, and personal space.
Course Code:
COMM-9177
Course Offerings
Thank you for your interest in this course. At this time, there are no upcoming classes scheduled. New offerings in future terms will appear below so you are encouraged to check back again throughout the year. To inquire about when upcoming classes might be planned, please fill in the form on this page and we will respond shortly.
Course Details
More details
Download the Part-time Studies Guide
What's included:
- How to assess if part-time learning is right for you
- Part-time learning options and the differences between each
- How to pay for your part-time education
- Part-time options within your area of interest
- How to sign up for part-time studies and where to get help