You will learn about the psychology of the learning process of training and development and gain an understanding of the design, implementation, and evaluation of organizational training programs. Key topics include needs analysis procedures, program design and development, program administration, and measurement and evaluation. As well, you will examine adult learning theory, how to establish learning objectives, the role of training and development officers, and training and non-training strategies. Other topics include budgeting cost/benefit analysis procedures, management development, mentoring and controlling the training process, post-training follow-up procedures, strategies for transferring the learning back to the work environment, and methods for evaluation programs.