Supervisory & Leadership Basics

A common assumption is that high performing individuals will transition easily from being a team member to a supervisor/team leader, but effective leadership and management require a diverse skill set. The Supervisor & Leadership Basics micro-credential provides those who supervise or lead teams with strategies for increasing their personal effectiveness as well as their team's overall performance. Through reflective practice and application of practical tools, participants will improve their ability to communicate, problem-solve, manage pressure, build trust and improve overall output by leveraging personal strengths of team members. Learning Outcomes: 1. Identify the differences between supervision and leadership and how to balance both sets of skills for maximum effectiveness 2. Reflect on their personal leadership style and apply practical techniques for maximizing personal performance 3. Develop tools for communicating and connecting with team members to enhance group performance Total class hours: 40