Information Technology Infrastructure
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Program Overview
The Information Technology Infrastructure one-year graduate program is beneficial for students who have previous education in IT and are looking to advance their skills to prepare for the workforce.
Program Details
Program Code
ITI2B
Credential:
Ontario College Graduate Certificate
Duration
30 weeks
Start Dates
Locations
Availability
Full Time Offerings
2025 January
London South Campus
Open
2025 May
London South Campus
Open
2025 September
London South Campus
Open
2026 January
London South Campus
Open
2026 May
London South Campus
Open
2024 September
London South Campus
Closed
Start Dates
Locations
Availability
Full Time Offerings
2025 January
London South Campus
Open
2025 May
London South Campus
Open
2025 September
London South Campus
Open
2026 January
London South Campus
Open
2026 May
London South Campus
Open
2024 September
London South Campus
Closed
Your Learning Experience
This program is designed to help graduate students with an IT background step into the industry. Information technology workers need a broad range of practical skills to utilize in their everyday responsibilities. As a student within this program, you will bring your previous understanding of information technology and enhance your skills by learning how you can apply your knowledge within the workforce.
Graduate employability is significantly enhanced by in-depth training in a broad range of technical and personable skills that are in high demand across various industries. As a graduate of this program, you will be prepared to enter an exciting career as a IT Infrastructure/Operations Manager, IT Infrastructure Service Manager or IT Infrastructure Director.
The Information Technology Infrastructure Ontario College Graduate Certificate will focus on the practices and skills currently being used in support of the IT infrastructure. Students will gain valued knowledge and experience working with Windows and Linux operating systems, Windows server administration, virtualization technologies, and network and security devices. Students will also have the opportunity to develop communication, interpersonal, project management and business skills to work effectively in the corporate world.
The program will include hands-on applications and simulations to provide students with marketable skills in operating systems, networks, and security and will contribute to preparing the graduate to write a variety of professional certification exams.
Career Information
Graduates of Fanshawe’s Information Technology Infrastructure program will be employed in the computer support field as desktop and application support technicians, computer technicians or help desk technicians. They are employed by computer hardware manufacturers and retailers, software developers, call centres and in information technology departments throughout the public and private sectors.
Did you know Fanshawe consistently ranks high in graduation employment rates among large colleges in Ontario?
Here are some examples of career opportunities for graduates of Fanshawe’s Information Technology Infrastructure program:
IT Infrastructure/Operations Manager
Ensure that systems, services and infrastructure work reliably and securely.
IT Infrastructure Services/Service Manager
Provide management, reporting and operational support.
IT Infrastructure Director
Manage a team of IT employees responsible for overseeing the infrastructure of technical operations, eliminating security risks and tracking technology to achieve business goals.
Learning Outcomes
- Analyze and resolve enterprise information technology infrastructure (EITI) problems through the application of systematic approaches and diagnostic tools;
- Determine business and stakeholder requirements for EITI solutions;
- Participate as a member of a team, in the design, delivery, expansion and continual improvement of EITI solutions;
- Use industry best practices, principles in project management and lifecycle management to successfully administer EITI solutions;
- Automate routine tasks, baseline systems performance, and assess resource utilization using a variety of tools;
- Participate as member of a team to ensure the availability and integrity of information in enterprise data storage solutions;
- Participate as member of a team in the design and implementation of security by applying security protocols and knowledge of industry conformance practices;
- Appraise existing security solutions in light of on-going maintenance, conformance practices, and continual improvement of organizational security;
- Articulate, defend, and conform to service delivery expectations found in information technology environments;
- Implement personal and professional development strategies to improve job performance and promote professional growth.
Related Programs
Academic School
LSC
Program Coordinator:
Marc Bueno, BSc.CompSci, MSc. IT, MBA, B.Ed., M.Ed.
Admission Requirements
A Two- or Three year College Diploma, or a Degree
- OR -
Acceptable combination of related work experience and post-secondary education as judged by the College to be equivalent to the above*
Note: Applicants may be required to submit a resume and cover letter that includes details of work experience.
International Admission Equivalencies
Admission equivalencies for Fanshawe depends on your country of study. Please enter your location to see the requirements for your country below.
English Language Requirements
English Language Requirements
| Test | Score |
|---|---|
| TOEFL iBT | 88 |
| IELTS Academic | Overall score of 6.5 with no score less than 6.0 in any of the four bands |
| CAEL | Overall score of 70 with no score less than 60 in any of the four bands |
| PTE Academic | 59 |
| Cambridge English | Overall score of 176 with no language skill less than 169 |
| ESL4/GAP5 | Minimum grade of 80% in Level 9, 75% in Level 10 |
| Duolingo | Overall score of 120, with no score lower than 105 |
Recommended Academic Preparation
Recommended Academic Preparation
- Previous Business or Information Technology post-secondary education and/or training and/or work experience.
Applicant Selection Criteria
Applicant Selection Criteria
Where the number of eligible applicants exceeds the available spaces in the program, the Applicant Selection Criteria will be:
- Preference for Permanent Residents of Ontario
- Receipt of Application by February 1st (After this date, Fanshawe College will consider applicants on a first-come, first-served basis until the program is full)
- Achievement in the Admission Requirements
Courses
| Level 1 | ||||
| Take all of the following Mandatory Courses: | ||||
| INFO-6084 | Practical Applications of ITIL | 2 | ||
| The use and dependence on information technology is ubiquitous and permeates every industry. Students will explore the best practices, business ethics, service desk models, and communication processes necessary to support clients of information technologies. Through discussion, lab work, and case studies, students will acquire the skills required to support and manage clients and information technologies. | ||||
| MGMT-6135 | Essential Skills for Mgmt Professionals | 4 | ||
| This course applies the principles of professional communication in the Canadian industry. It explores intercultural communication and the characteristics of diverse worldviews. Students will identify issues involved in communications and global diversity, and develop necessary skills to create professional documents that adhere to Canadian standards. Through presentations, case studies and thematic readings, students will learn written, verbal and nonverbal skills that are essential to business management, while maintaining sensitivity to issues involving geographic, cultural, gender and ability diversity. Throughout the course, students will work both individually and in groups to build their knowledge and skills needed to demonstrate professional communication within Canadian businesses. | ||||
| INFO-6085 | End User Operations | 3 | ||
| As part of daily business processes, clients and IT staff must produce documents for various purposes as well as manage corporate data. Students will use the Microsoft Office Suite to craft documents, reports, presentations and maps, as well as explore an enterprise email client solution. Through discussion, lab work, and case studies, students will acquire the skills to create various types of documents, support client applications, and manage data. | ||||
| ACAD-6002 | Graduate Success Strategies | 1 | ||
| This course presents and helps to develop some of the skills required to achieve academic and career success for graduate students. Areas of focus include college resources, study skills, and time management among other skills. The importance of Academic Integrity will be a main focus. | ||||
| DEVL-6033 | Career Planning | 1 | ||
| This course introduces students to the importance of personal career management. Students will learn about, practice and use career (job) search, resume writing and interview skills. Students will also complete an individual career management project. | ||||
| INFO-6087 | Networking & Security 1 | 4 | ||
| Network services are the underlying infrastructure upon which all other information technology relies on. Students will implement and analyze network operations, including securing information technologies. By way of discussion and lab work, students will configure small networks, analyze network traffic, and secure network devices. | ||||
| INFO-6086 | Operating Systems 1 | 4 | ||
| Operating systems are the underlying technologies upon which business applications and processes rely on. Students with experience among diverse platforms gain better insight into managing information technologies. Through discussion and lab work, students will install, configure, manage, and upgrade client operating systems. | ||||
| INFO-6088 | Databases 1 | 3 | ||
| The core of information technology is business data. Students with an understanding of database types and structures gain an opportunity to align business needs with database technologies. Special attention will be given to comparing the architect and purpose of various database solutions, as well as database design. Through discussion and lab work, students will consider various database solutions to meet business needs. | ||||
Tuition Summary
London South
*Total program costs are approximate, subject to change and do not include the health and dental plan fee, bus pass fee or program general expenses.