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Information Technology Infrastructure-2025/2026
| Level 1 | ||||
| Take all of the following Mandatory Courses: | ||||
| INFO-6084 | Practical Applications of ITIL | 2 | ||
The use and dependence on information technology is ubiquitous and permeates every industry. Students will explore the best practices, business ethics, service desk models, and communication processes necessary to support clients of information technologies. Through discussion, lab work, and case studies, students will acquire the skills required to support and manage clients and information technologies. | ||||
| MGMT-6135 | Essential Skills for Mgmt Professionals | 4 | ||
This course applies the principles of professional communication in the Canadian industry. It explores intercultural communication and the characteristics of diverse worldviews. Students will identify issues involved in communications and global diversity, and develop necessary skills to create professional documents that adhere to Canadian standards. Through presentations, case studies and thematic readings, students will learn written, verbal and nonverbal skills that are essential to business management, while maintaining sensitivity to issues involving geographic, cultural, gender and ability diversity. Throughout the course, students will work both individually and in groups to build their knowledge and skills needed to demonstrate professional communication within Canadian businesses. | ||||
| INFO-6085 | End User Operations | 3 | ||
As part of daily business processes, clients and IT staff must produce documents for various purposes as well as manage corporate data. Students will use the Microsoft Office Suite to craft documents, reports, presentations and maps, as well as explore an enterprise email client solution. Through discussion, lab work, and case studies, students will acquire the skills to create various types of documents, support client applications, and manage data. | ||||
| ACAD-6002 | Graduate Success Strategies | 1 | ||
This course presents and helps to develop some of the skills required to achieve academic and career success for graduate students. Areas of focus include college resources, study skills, and time management among other skills. The importance of Academic Integrity will be a main focus. | ||||
| DEVL-6033 | Career Planning | 1 | ||
This course introduces students to the importance of personal career management. Students will learn about, practice and use career (job) search, resume writing and interview skills. Students will also complete an individual career management project. | ||||
| INFO-6087 | Networking & Security 1 | 4 | ||
Network services are the underlying infrastructure upon which all other information technology relies on. Students will implement and analyze network operations, including securing information technologies. By way of discussion and lab work, students will configure small networks, analyze network traffic, and secure network devices. | ||||
| INFO-6086 | Operating Systems 1 | 4 | ||
Operating systems are the underlying technologies upon which business applications and processes rely on. Students with experience among diverse platforms gain better insight into managing information technologies. Through discussion and lab work, students will install, configure, manage, and upgrade client operating systems. | ||||
| INFO-6088 | Databases 1 | 3 | ||
The core of information technology is business data. Students with an understanding of database types and structures gain an opportunity to align business needs with database technologies. Special attention will be given to comparing the architect and purpose of various database solutions, as well as database design. Through discussion and lab work, students will consider various database solutions to meet business needs. | ||||
| Level 2 | ||||
| Take all of the following Mandatory Courses: | ||||
| INFO-6089 | Databases 2 & Programming | 4 | ||
Business data must be continuously accessible, but secured. To that end, administrators must manage the performance and security of databases, and support data-aware client applications. Students will explore best practices to managing and securing databases, and programming as a means to automate management tasks. Through discussion and lab work, students will implement and manage databases. | ||||
| INFO-6090 | Networking & Security 2 | 4 | ||
Network services are the underlying infrastructure upon which all other information technology relies on. Students will implement complex network designs to meet business requirements and secure the edge network. By way of discussion and lab work, students will design and configure advanced network systems and implement network security. | ||||
| INFO-6091 | Operating Systems 2 | 3 | ||
Operating systems are the underlying technologies upon which business applications and processes rely on. Students explore installing, configuring, and managing server operating systems to meet business needs. Special attention is given to securing operating systems and best management practices. Through discussion and lab work, students will install, configure, and management a server operating systems and commonly used information technology services. | ||||
| INFO-6092 | Data Management | 3 | ||
Data is a foundational pillar for all IT services. By way of discussion and lab work, students will learn about, implement, configure and manage storage architectures. Specific technologies include; DAS, NAS, SAN (FC/iSCSI/FCoE), CAS and business continuity solutions. | ||||
| INFO-6093 | Cloud Services | 3 | ||
Cloud services are prevalent in today's modern IT and business operations. Most organizations have been currently considering the migration to the cloud to meet their business requirements by transforming their products into cloud services. Those services will be deployed in different cloud models based on organizations' goals and preferences. In this course, the students will explore the characteristics of three main cloud services (IaaS, PaaS, SaaS). They will also study the most common cloud models, including public, hybrid, and private. By way of discussion and lab work, students will learn about and manage cloud workloads within these models. Specific cloud technologies will focus on Amazon AWS, Microsoft Azure, Google Cloud, and container orchestration. | ||||
| MGMT-6148 | Applied Project Management | 4 | ||
This course focuses on the fundamental theory and practical application of project management skills and techniques to enable the development, selection, definition, execution and closure of IT projects. Students will take a case study through the essentials of a five-phase project management process as defined by the Project Management Institute and learn about the unique challenges at each stage. Students will use task based techniques, templates and Industry standard tools, including Microsoft Project to focus on program specific cases that reinforce processes presented concurrently in the program. | ||||
| Program Residency | ||||
| Students Must Complete a Minimum of 11 credits in the Program at Fanshawe to meet the Program Residency requirement and Graduate from this Program. | ||||