Program Overview
Program Details
Canadian Students
Full Time Offerings
Part Time Offerings
International Students
Full Time Offerings
Your Learning Experience
Operations Management is a one-year Ontario College Graduate Certificate program where students not only focus on complex problem solving and implementation skills, but they also learn to apply knowledge gained in the field of business operations within the global economy (e.g. operations planning, strategy, and control, supply chain management, risk management, project management, quality assurance). Since today’s business world is highly automated, you'll also learn to use information technology and innovation. Finally and perhaps most importantly, you will learn about the critical importance of human relations and interpersonal skills including a focus on Social Intelligence.
The program prepares you to start earning the ASCM Certified in Planning and Inventory Management (CPIM) designation.
Available in a traditional in-class format with a September, January and May admission or as a fully online operations management program, full-time or part-time. A part-time, online (asynchronous) offering for this program is available.
Laptop requirements
Please note, this program requires a laptop. It is recommended that students use a PC laptop vs. a Mac laptop, as Windows is required to be able to load program-specific software. For more information on specific requirements, visit the Laptop Requirements page on the Fanshawe CONNECTED website.
Career Information
Graduates of Fanshawe’s Operations Management program will be prepared for a variety of manufacturing, health care, education, service industries, and retail and construction employment opportunities. Responsibilities vary by industry but may encompass inventory management, production planning and scheduling, quality assurance, process improvement, supply chain management, transportation and logistics planning and facilities management. Progression with on-the-job experience can lead to careers such as:
- warehouse operations manager
- materials manager
- operations manager
- manufacturing manager
- production scheduler
- production manager
- facilities manager
- logistics manager
- purchasing manager
- project manager
Did you know Fanshawe consistently ranks high in graduate employment rates among large colleges in Ontario?
Here are some examples of career opportunities for graduates of Fanshawe’s Operations Management program:
Operations Coordinator
Perform duties and responsibilities consistent with a psychosocial rehabilitation approach, providing support and resources to individuals who face barriers to employment.
Operations Manager
Responsible for overseeing account retention and enhancing business growth.
Production Manager
Overall supervision, planning and implementation with a focus on continual improvement of daily production operations.
Learning Outcomes
The graduate has reliably demonstrated the ability to:
- Develop, implement, evaluate, and adapt or revise plans and processes for using materials, equipment, and human resources effectively and safely to meet targets within an organization and along the supply chain;
- Define the essential product design and development practices, operations processes and systems, and marketing and sales strategies required in manufacturing, distribution, and service organizations;
- Use the fundamental principles of end-to-end supply chain management to identify and critically assess solutions to materials supply and capacity problems, to eliminate non-value added activities from the supply chain, and to ensure customer satisfaction;
- Use information technology to support materials and operations management functions and to develop and control plans and schedules at various levels within an organization;
- Formulate cost-effective strategies for the movement of goods and services across international borders, taking into account regulatory and documentation requirements and the various roles of external service providers;
- Analyze performance measures and develop and manage quality control and quality assurance procedures to ensure efficient and effective management of products and services;
- Collaborate and communicate effectively across functional teams and levels of management as required in a culturally diverse and globalized business culture including for the hiring, supervising, and training of employees;
- Collect, analyze, and synthesize information for the preparation of reports, briefs, and presentations to management committees;
- Apply cost and managerial accounting principles to the planning, administration, and control of budgets for contracts, equipment, and supplies;
- Develop strategies for ongoing professional development to maintain and increase competence.
Academic School
Program Coordinator:
Azim Abbas, BSc (Hons), MBA, MSc (Engineering)
Academic Advisor:
Katie Helmeczy
Admission Requirements
A Two- or Three-Year College Diploma, or a Degree
(Note: minimum 'C+' average or cumulative 2.5 GPA)
OR
Acceptable combination of related work
experience and post-secondary education as judged by the
College*
OR
Five years of work experience in the
operations management field as judged by the College to be
equivalent*
Note:
- *Applicants may be required to submit a resume and cover letter that includes details of work experience.
International Admission Equivalencies
English Language Requirements
English Language Requirements
Applicants whose first language is not English will be required to demonstrate proficiency in English by one of the following methods:
- A Grade 12 College Stream or University Stream English credit from an Ontario Secondary School, or equivalent, depending on the program's Admission Requirements
- Test of English as a Foreign Language (TOEFL) test with a minimum score of 88 for the Internet-based test (iBT), with test results within the last two years
- International English Language Testing System (IELTS) Academic test with an overall score of 6.5 with no score less than 6.0 in any of the four bands, with test results within the last two years. SDS Program Requirements.
- Canadian Academic English Language (CAEL) test with an overall score of 70 with no score less than 60 in any of the four bands, with test results within the last two years
- Pearson Test of English Academic (PTE) with a minimum score of 59, with test results within the last two years
- A Cambridge English Test (FCE/CAE/CPE) with an overall score on the Cambridge English Scale of 176 with no language skill less than 169, with test results within the last two years
- An English Language Evaluation (ELE) at Fanshawe College with a minimum score of 75% in all sections of the test, with test results within the last two years
- Fanshawe College ESL4/GAP5 students: Minimum grade of 80% in ESL4/GAP5 Level 9 or 75% in ESL4/GAP5 Level 10
Recommended Academic Preparation
Recommended Academic Preparation
- It is highly recommended that students be proficient in the
following areas before entry into the program:
- Mathematics
- Business Communication
- Computer applications, particularly Microsoft Word, Excel and PowerPoint
Advanced Standing
Advanced Standing
Applicants may apply for Advanced Standing on the basis of previous academic achievement at Fanshawe or another institution.Applicant Selection Criteria
Applicant Selection Criteria
Where the number of eligible applicants exceeds the available spaces in the program, the Applicant Selection Criteria will be:- Preference for Permanent Residents of Ontario
- Receipt of Application by February 1st (After this date, Fanshawe College will consider applicants on a first-come, first-served basis until the program is full)
- Achievement in the Admission Requirements
Courses
Level 1 | ||||
ACCT-5012 | Managerial Accounting | 3 | ||
Managers make extensive use of financial accounting records for operational and strategic decision making. This course emphasizes management accounting topics such as financial statement analysis, cost accounting approaches, cost allocation and analysis, and budgeting. This allows the student to understand the role of accounting in business and how accounting data is used in the decision-making process. | ||||
COMM-6019 | Advanced Professional Communication | 3 | ||
This course focuses on refining and advancing students workplace communication abilities. The advanced communication documents and strategies covered include presentation skills, research skills, business document writing, meeting and management team strategies, business etiquette, and advanced employment communications. Additionally, students learn about interpersonal and intercultural communication (high/low and monochromic/polychromic context) concepts and strategies. | ||||
MGMT-6083 | Risk Assessment | 3 | ||
This course focuses on the risk management process in both the domestic and international marketplace and on identifying and analyzing loss exposures. The emphasis is on an enterprise approach to commercial risk management, including a discussion of global risk management standards and guidelines with a concentration on the management of risks in the supply chain. Students will explore risk beyond the traditional hazard risk to include financial, operational and strategic risks. Risk identification and analysis tools and techniques will be discussed in detail. | ||||
MGMT-6084 | Project Management | 4 | ||
This course introduces the essentials of the project management discipline, and prepares students to manage project teams, project schedules, budgets and quality requirements. Students learn the process of analyzing, creating and managing a functional project plan and the various project management processes for managing and controlling a project through to fruition. This course brings all of the Project Management Institute (PMI) knowledge areas of project management together into a consolidated whole, and gives the student an understanding of project management methodologies as well as the tools and techniques used to plan, execute and control various types of projects. | ||||
MGMT-6087 | Quality Management | 3 | ||
This course will introduce students to the concepts of quality and quality management principles so they will be able to apply them in an organization. The course will examine definitions of quality, its financial impact on production and services, as well as providing an appreciation of the theory behind quality management. Quality methods such as statistical analysis, root cause analysis, and an understanding of the philosophies of quality pioneers will be discussed. Students will be able to understand the objectives of Total Quality Management and its impacts on the competitiveness of an organization. | ||||
MGMT-6092 | Principles of Operations Management | 4 | ||
The major responsibilities of operations managers are examined across five key sectors: manufacturing, construction, health care, retail, and service industries. Students will develop workplace specific skills in production planning and scheduling; resource planning; supply chain management; materials management; marketing and sales; purchasing; project management and inventory management and complete an operations plan for one of the five key sectors. |
Tuition Summary
London
Online
*Total program costs are approximate, subject to change and do not include the health and dental plan fee, bus pass fee or program general expenses.