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Overview

Program Description

Designed to provide students with the essentials in the field of operations management. Students will examine the principles and practices of operations involved in businesses of varying size and complexity. Because todays business world is highly automated, you'll also learn to use information technology as it relates to operations.
Please note these courses are developed for students with prior post-secondary education or experience in operations management.
Upon successful completion of this program, a student can transfer all these courses into the Operations Management graduate certificate program (OPM2) (admission requirements apply).

Courses

Program Requirements

Level 1
Take all of the following Mandatory Courses:
Expected Availability
CreditsFall Winter Summer
Principles of Operations ManagementMGMT-60924YesNo
The major responsibilities of operations managers are examined across five key sectors: manufacturing, construction, health care, retail, and service industries. Students will develop workplace specific skills in production planning and scheduling; resource planning; supply chain management; materials management; marketing and sales; purchasing; project management and inventory management and complete an operations plan for one of the five key sectors.
Operations Management ProcessesMGMT-60913NoYes
This course covers practical applications of operations in both the manufacturing and services environments with an emphasis on operational strategy, decision making and customer satisfaction. Topics will include competitiveness, strategy, processes, ethics, sustainability and the ability to analyze key issues and problems within operations management.
Business Operations TechnologyCOMP-60503NoYes
This course provides an overview of technology being used to run business operations that includes Enterprise Resource Planning (ERP), artificial intelligence, big data, and Internet of Things (IoT) amongst other industry-specific software, devices, and systems. From an operations standpoint, it is crucial to understand how technologies are interconnected and in what ways innovation impacts operations. Course concepts explore those relationships along with return on investment (ROI), risk analysis, and OT cybersecurity concerns. The widespread presence of technology means it is integral to almost every aspect of our personal and professional lives. As it is fundamental to nearly all operational processes, students will discuss and evaluate the ethical, legal, and societal implications of technological application.
Employee RelationsMGMT-60883NoYes
Operations Managers need to work effectively with employees at all levels across the organization. In this course, students are introduced to human resources management principles and practices; the legal context of human resources; attracting and selecting new hires; employee development; and employee relations with specific emphasis on the operations management function within organizations.
Leadership & Management FundamentalsMGMT-60893NoYes
In this course, the principles of effective leadership and management are examined with an emphasis on developing strategies for effectively managing groups of people. Situational leadership strategies will be analyzed with a view toward leading organizations through periods of change. Students work collaboratively to examine a variety of workplace issues thereby learning to provide effective leadership as part of the management team.

Program Residency
Students Must Complete a Minimum of 4 credits in this
program at Fanshawe College to meet the Program Residency
requirement and graduate from this program

Program Details

Program Code
OME1
Delivery
Part-Time
Online
Topic Area
Business
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