Search

This course evaluates the role of efficient transportation management and the impact on an organizations supply chain effectiveness. This course will expose students to transportation regulation, risk management, security initiatives, cost analysis, transportation and customs documentation and various transportation decisions. Students will utilize their research skills, critical thinking and...

An organization has many considerations to factor when purchasing goods or services; these include selecting the right supplier; whether to outsource or insource; how many suppliers; and what to buy domestically and internationally. Domestic and International Sourcing will give students the problem-solving and critical thinking skills to support an organization in making these sourcing decisions.

This course is designed to provide an overview of managing inventory and distribution decisions that have a significant impact on the entire supply chain. Students will be introduced to terminology used in inventory and distribution management which they will utilize to perform inventory calculations, analyse inventory and operations issues to minimize the risks in an attempt to maintain or...

This course provides students with the skills to negotiate as supply management practitioners. Students will learn about the field of negotiation and conflict management; strategic approaches to competitive and integrative negotiations; how to prepare for negotiations; how perceptions, cognitions and emotions shape negotiations; how communication impacts negotiations; how parties can use third...

Operations Managers need to work effectively with employees at all levels across the organization. In this course, students are introduced to human resources management principles and practices; the legal context of human resources; attracting and selecting new hires; employee development; and employee relations with specific emphasis on the operations management function within organizations.

In this course, the principles of effective leadership and management are examined with an emphasis on developing strategies for effectively managing groups of people. Situational leadership strategies will be analyzed with a view toward leading organizations through periods of change. Students work collaboratively to examine a variety of workplace issues thereby learning to provide effective...

This course covers practical applications of operations in both the manufacturing and services environments with an emphasis on operational strategy, decision making and customer satisfaction. Topics will include competitiveness, strategy, processes, ethics, sustainability and the ability to analyze key issues and problems within operations management.

In this course students will use the latest ERP software to examine how various business tasks or activities are managed, with particular attention paid to how these activities span across functional areas of the business. Students will develop an understanding of the many chains of interrelated events that must occur for any business to successfully serve its internal and external customers...

This course introduces the essentials of the project management discipline, and prepares students to manage project teams, project schedules, budgets and quality requirements in a health information management capacity. Students learn the process of analyzing, creating and managing a functional project plan - specific to health information management.

This course will focus on providing students with an understanding of different CRM Architectures. Students will learn the major factors involved with assessing technology requirements and implementations. Through hands-on activities students will develop the knowledge to use, integrate and manage CRM technology to support many sales and marketing processes.