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Successful front-line employees are often seen as prime candidates for supervisory and leadership roles, but moving from the front line to supervision / management requires additional knowledge and skills. Supervisor & Leadership Basics II provides high potential, recently promoted, or experienced supervisors additional foundational knowledge to further develop in their existing role or to prepare...

Successful long-term care and retirement homes require financial resources, (investment, capital, cash), physical resources (buildings, equipment) and human resources (people). The human resources framework involves obtaining and retaining competent employees. Managers require knowledge of compensation packages. Effective employee relations can be achieved through job satisfaction, conflict...

IT Vendor Management equips learners with essential skills and knowledge for effective IT vendor management in today's dynamic technology landscape. Participants will explore the entire vendor lifecycle, from selection and onboarding to performance evaluation and contract negotiation. Upon completion, learners will be able to confidently manage vendor relationships, drive value from partnerships...

Students in this course will acquire and learn to apply the knowledge and skills necessary to work successfully in any organization. Organizational, team and individual relationships and processes and their impact on organizational outcomes will provide the framework for the course. Within this framework, various topics, including theories of organizational behaviour, decision making...

This course will assist the student in developing skills in recruitment, interviewing and orientation. Other topics will include learning the best methods for attracting potential employees, selecting people, establishing criteria for hiring, conducting the screening process, and evaluating application forms, letters and resumes. This course is HRPA approved and is required to write the...

Organizations which are supportive of a positive ethical culture enjoy critical competitive advantages, such as a good reputation and the respect and support of their clients, employees and other stakeholders. This course is designed to assist employees in developing and understanding a framework with which to make ethical decisions. Cases will be drawn from real business situations. Research...

Organizational behaviour (OB) theories and concepts are applicable to various work settings-private, public, for-profit, and not-for-profit. This course investigates how individuals, groups, and structures influence and are, in turn, influenced by behaviours in organizations. Discussion will focus on topics that include: history of OB; evolution of organizational structure, design and culture...

Students will learn how to identify training needs, develop and evaluate training programs, and training delivery techniques. Students will be required to design and facilitate a training session in class. In addition, students will learn about the importance of training programs and how they contribute to the corporate well being and development of an organization and its employees. This course...

This course will provide students with an understanding of the process, issues, and techniques involved in administering a compensation system. Students will learn both the theoretical and applied aspects of the compensation function; the linkage between the compensation function and the organizational management process; and the compensation system design necessary to attract, retain and motivate...

Human Resources plays an integral role in the development of an organizational business plan and strategy. This course will provide an overview of the essential elements of the human resources planning process. Quantitative, as well as qualitative concepts, approaches and techniques will be discussed. This course is HRPA approved and is required to write the Comprehensive Knowledge Exam 1 (CKE1)...